I am unable to open NETGEAR Genie app. What should I do?

NETGEAR Genie is a useful app for Windows, Mac, Android and iOS users that lets them make both advanced and basic setting changes, including updating the new firmware, changing SSID and resetting password.

NETGEAR Genie offers a dashboard to handle, monitor and fix all your network issues. With the help of this app, you can control all media files from your smartphone or tablet in a remote manner. The app even provides support for single sign-on (SSO) feature that lets you make use of one set of login details for all NETGEAR accounts. In simple words, you can use the same username and password for all NETGEAR accounts.

You can download NETGEAR Genie for desktop from its official website. For mobiles, grab the app from Google Play Store or App Store.

NETGEAR Genie Setup makes the process of NETGEAR Extender Setup an easy task. But sometimes, when users click or tap on the app icon to open it, they just get a non-stop loading circle, thus preventing them from accessing it. In order to fix this issue, all you have to do is:

  • Check the compatibility of genie app with your device

In case you cannot open the app, chances are that it is not compatible with the device you are using. So, it’s recommended to use a smart device (computer, laptop, smartphone or tablet) that completely supports the app.

  • Check the version of app you’re using

Make sure that you’re using the latest version of app on your device. If not, update the app right away.

  • Reinstall app

Try to uninstall and install the app again to get rid of this issue. Make sure to download the app from reliable sources.

  • Verify your Internet speed

It often happens that the app doesn’t open due to connectivity problems. In case there are no or 1 to 2 bars on WiFi symbol, it means that the WiFi speed is poor. Connect with a fast internet connection to access Genie app from any hassle.

  • Get a professional help

If none of the above-mentioned methods work for you, don’t panic. Just sit back and relax. Dial toll-free number 1-888-927-4505 and get professional assistance from technicians to make Genie app working in a proper manner.